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Critical reflections on online learner support programmes at the University of the South Pacific

Singh, Roshila (2017) Critical reflections on online learner support programmes at the University of the South Pacific. Directions: Journal of Educational Studies, 32 (1). pp. 113-122. ISSN 1011-5B46

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    Abstract

    Learner support has been described as the provision of support programmes by an educational institution to facilitate and enhance students’ learning experiences. At the University of the South Pacific, Student Learning Support (SLS) presence is quite strong at its main campus in Laucala since staff and resources are physically situated here. Similar opportunities have not been available to students at the other campuses until 2017. Students at these other campuses thus have been heavily reliant on face to face visits and for support that was provided online. Some online platforms providing this support have been REACT – a video conferencing tool, Moodle and email communication. In 2015 the Faculty of Business and Economics SLS managed to support some students at the Alafua and Emalus campuses through REACT and email. While these support mechanisms had been the same over the years, a different approach was undertaken this time. This paper describes the learning support process provided to students and recommends that students need to be ‘pushed’ into using such services.

    Item Type: Journal Article
    Subjects: L Education > L Education (General)
    Divisions: Faculty of Business and Economics (FBE)
    Depositing User: Roshila Singh
    Date Deposited: 08 Jun 2018 16:09
    Last Modified: 08 Jun 2018 16:09
    URI: http://repository.usp.ac.fj/id/eprint/10807
    UNSPECIFIED

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