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New public management and performance appraisal system

Chand, Anand and Naidu, Suwastika (2020) New public management and performance appraisal system. In: Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer Nature, Switzerland. ISBN 978-3-319-31816-5

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The study examines the performance appraisal system implemented in the public service of the Fiji Islands. This study is based on the empirical survey of 832 civil servants in the public sector of the Fiji Islands. The performance appraisal system of the public service in Fiji was reformed in the year 2012. This study seeks to explore the perceptions of the ‘raters’ and the ‘ratees’ on the new performance appraisal system that was introduced after the year 2012. The findings from this study showed that the current performance appraisal system is much better than the previous one; however, there is major evidence of bias, favoritism, and nepotism present in the new performance appraisal system. This implies that the implementation of New Public Management reforms is not successful in the context of Fiji. This study has direct implications for policymakers and practitioners.

Item Type: Book Chapter
Additional Information: DOI:
Subjects: H Social Sciences > HD Industries. Land use. Labor
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Business and Economics (FBE) > School of Management and Public Administration
Depositing User: Suwastika Naidu
Date Deposited: 01 May 2020 00:40
Last Modified: 01 May 2020 00:40

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