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E - public transportation, quantitative analysis in Fiji

Narayan, Jashwini J. and Naidu, Samantha and Greig, Tuma (2020) E - public transportation, quantitative analysis in Fiji. In: Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer Nature, Switzerland. ISBN 978-3-319-31816-5

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Undoubtedly, information and communication technology (ICT) has changed the way industries and services operate. Public services, such as the public transport system, are no exception. The smart-card technology is no new phenomenon – “invented more than 30 years ago” (Blythe 2004, p. 47). Evidently, “electronic ticketing in public transportation based on smart cards is gaining momentum worldwide” (Welde 2012, p. 134) since 1990. The perusal of international literature reveals a dearth of objective evaluations of such systems in developing country contexts. While various scholars have discussed several benefits for users of e-transportation systems for bus services, only a few researched on smart card but in a relatively developing context. Scholars have suggested extensive research on other countries aside the ones already studied to better understand e-transportation. Above all, there are few empirical studies in transportation industries except for in airline industry with only a few published ones focusing on factors influencing e-ticket usage behavior which explains why still little is known about user motivations for using or not using e-ticketing schemes (Puhe 2014), the more the reason for more empirical research on social dynamics and contexts linked to e-ticketing usage (Puhe 2014). This entry contributes to these gaps. It will examine the implementation of e-transportation in Fiji, a South Pacific developing economy, exemplified by an empirical research of regular commuters of tertiary students of a regional university – The University of the South Pacific (USP). To the best of the researchers’ knowledge, there has not been any study on developing countries in the context of Pacific Island countries (PICs). Furthermore, Fiji’s case is unique since it is the only PIC that has implemented e-transportation. In particular, this entry focuses on factors influencing the use of e-transportation card of tertiary students as bus commuters. In addition, unlike earlier research that have used 8 or 20 questions questionnaire, this entry has used a total of 37 questions to make this research more comprehensive. In addition, the SPSS v25 software program was used for descriptive statistical methods while SPSS AMOS v26 was used forstructural equation model and further analysis. However, researching into the views of other stakeholders is beyond the scope of this study. Nonetheless, the study can prove valuable and be applied to other PICs’ planning such transportation systems.

Item Type: Book Chapter
Additional Information: DOI:
Subjects: H Social Sciences > HE Transportation and Communications
Divisions: Faculty of Business and Economics (FBE) > School of Management and Public Administration
Depositing User: Jashwini Narayan
Date Deposited: 21 Sep 2020 03:37
Last Modified: 21 Sep 2020 03:37

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