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A Scoping Review on Agency Collaboration in Emergency Management Based on the 3C Model

Simona, Tenanoia and Taupo, Tauisi and Antunes, Tauisi (2021) A Scoping Review on Agency Collaboration in Emergency Management Based on the 3C Model. Information Systems Frontiers, TBC . pp. 1-30. ISSN 1572-9419

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Abstract

Most emergency responses involve collaborative efforts from teams operating in the field and in the backstage. Collaboration within and across agencies should therefore be regarded as an essential service in emergency management. We propose a conceptual lens to analyse the technological support to collaboration services in emergency management. The proposed lens is based on the 3C Model, which regards collaboration services as the articulation and composition of three other services: communication, coordination and cooperation. Using this lens, we conduct a scoping literature review of the emergency management domain. The review contributes to better understand the relationships between collaboration services and technology support in emergency management.

Item Type: Journal Article
Uncontrolled Keywords: Collaboration services; Emergency management; Collaboration model; 3C model
Subjects: H Social Sciences > H Social Sciences (General)
T Technology > T Technology (General)
Divisions: Faculty of Business and Economics (FBE) > School of Economics
Depositing User: Tauisi Taupo
Date Deposited: 13 Jan 2021 14:16
Last Modified: 13 Jan 2021 14:16
URI: http://repository.usp.ac.fj/id/eprint/12531
UNSPECIFIED

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