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Information technology resources, complementarities and capabilities: towards a deeper understanding of leveraging business value from IT

Prasad, Acklesh and Heales, J. and Green, P. (2009) Information technology resources, complementarities and capabilities: towards a deeper understanding of leveraging business value from IT. [Conference Proceedings]

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Abstract

Organisations devote substantial resources to acquire information technology (IT), and explaining the important issue of how IT can affect performance has posed a significant challenge to information system (IS) researchers. Owing to the importance of expanding our understanding on how and where IT and IT-related resources impact organisational performance, this study investigates the differential effects of IT resources and IT-related capabilities, in the presence of platform-related complementarities, on business process performance. We test these relationships empirically via a field survey of 216 firms. The findings suggest that IT resources and IT-related capabilities explain variance in performance. Of interest is the finding that IT resources and IT-related capabilities ability to explain variance in business process is further enhanced by the presence of the platform-related complementarities. Our findings are largely consistent with the resource-based and complementarity arguments of sources of IT-related business value.

Item Type: Conference Proceedings
Additional Information: Paper 192.
Subjects: H Social Sciences > HF Commerce
T Technology > T Technology (General)
Divisions: Faculty of Business and Economics (FBE) > School of Accounting and Finance
Depositing User: Ms Neha Harakh
Date Deposited: 21 Feb 2009 14:27
Last Modified: 19 Jun 2012 15:50
URI: http://repository.usp.ac.fj/id/eprint/1364
UNSPECIFIED

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