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CRM: automated call centers

Prasad, R.S. (2006) CRM: automated call centers. In: Effective E-CRM: Practices and Perspectives. ICFAI University Press, India, p. 200. ISBN 8131401723

Full text not available from this repository.
Item Type: Book Chapter
Subjects: H Social Sciences > HF Commerce
Divisions: Faculty of Business and Economics (FBE)
Depositing User: Ms Neha Harakh
Date Deposited: 24 Mar 2006 16:56
Last Modified: 14 May 2012 16:20

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