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The value proposition and CRM

Prasad, R.S. (2006) The value proposition and CRM. In: Effective E-CRM: Practices and Perspectives. ICFAI University Press, India, p. 200. ISBN 8131401723

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Item Type: Book Chapter
Subjects: H Social Sciences > HF Commerce
Divisions: Faculty of Business and Economics (FBE)
Depositing User: Ms Neha Harakh
Date Deposited: 24 Mar 2006 04:54
Last Modified: 14 May 2012 04:23

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