The potential for using IT to cut corruption in service delivery: a case study of services to farmers in Fiji

Naz, Rafia and Pathak, Raghuvar D. and Rahman, Mohammad H. and Smith, R.F.I. and Agarwal, K.N. (2006) The potential for using IT to cut corruption in service delivery: a case study of services to farmers in Fiji. International Journal of Effective Management, 3 (1). pp. 39-52. ISSN 1547-3708

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Abstract

This paper examines the nature of corruption and IT-based anti-corruption measures in the delivery of financial assistance to farmers in Fiji. It argues that combating corruption demands use of multiple, converging techniques and that using Information Technology (IT) to deliver services has the potential to increase transparency and honesty in public service delivery. Analyzing processes for submitting and determining applications for assistance by farmers shows that IT initiatives in Fiji could be effective tools for reducing corruption in public administration. However, implementing an effective IT strategy for improving services to farmers would need to be linked to an effective strategy for the use of IT throughout the public sector in Fiji.

Item Type:	Journal Article
Subjects:	H Social Sciences > HD Industries. Land use. Labor T Technology > T Technology (General)
Divisions:	Faculty of Business and Economics (FBE) > Graduate School of Business Faculty of Business and Economics (FBE) > School of Management and Public Administration
Depositing User:	Ms Neha Harakh
Date Deposited:	11 Dec 2006 21:19
Last Modified:	14 May 2012 02:08
URI:	http://repository.usp.ac.fj/id/eprint/3920

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