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Enhancing employee performance through utilizing total quality management philosophy: a case study of Fiji Islands

Pandaram, Atishwar and Appana, Subhash (2007) Enhancing employee performance through utilizing total quality management philosophy: a case study of Fiji Islands. The Asia-Pacific Economic Journal, 4 (2). pp. 155-170. ISSN 1354-7860

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Abstract

"This paper accentuates the usefulness and resourcefulness of total quality management [TQM] in enhancing employee efficiency, productivity and performance in diverse labour markets. TQM stands for a management philosophy and the purpose of TQM practices is to advance the performance of an organization. All this can occur if there is appropriate interaction and participation of employees in an organization. In assessing the efficacious nature of TQM for human resource issues, this paper explores the intricacies of employee involvement, teamwork, quality circles (QCs), and the Fiji Business Excellence Award."

Item Type: Journal Article
Subjects: H Social Sciences > H Social Sciences (General)
H Social Sciences > HF Commerce
Divisions: Faculty of Business and Economics (FBE) > School of Management and Public Administration
Depositing User: Ms Mereoni Camailakeba
Date Deposited: 17 Jul 2007 14:00
Last Modified: 17 Jul 2012 14:02
URI: http://repository.usp.ac.fj/id/eprint/4236
UNSPECIFIED

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