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Information technology and business value: how complementary IT usage platform and capable resources explain IT business value variation

Prasad, Acklesh and Heales, J. (2008) Information technology and business value: how complementary IT usage platform and capable resources explain IT business value variation. [Conference Proceedings]

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Abstract

Understanding information technology’s (ITs) contribution to business value is an imperative issue, and while we have attempted to untangle the relationship between IT and business value with some success, our knowledge of specific factors leading to ITs contribution to business value still remains limited. In this paper we propose that complementing IT resources, by establishing a sound IT platform with capable organisational resources may aid in ITs ability to contribute to business value. We suggest that performance measurement of this contribution be undertaken at the business process level first, and then mapped through to firm level performance measurement to obtain a better understanding of the path of IT business value contribution.

Item Type: Conference Proceedings
Additional Information: Paper 343.
Subjects: H Social Sciences > HF Commerce
T Technology > T Technology (General)
Divisions: Faculty of Business and Economics (FBE) > School of Accounting and Finance
Depositing User: Ms Neha Harakh
Date Deposited: 16 Feb 2008 15:11
Last Modified: 19 Jun 2012 15:38
URI: http://repository.usp.ac.fj/id/eprint/756
UNSPECIFIED

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