Factors for IT-Enabled Public Sector Process Improvements in Developing Economies

Finau, Glen and Prasad, Acklesh (2014) Factors for IT-Enabled Public Sector Process Improvements in Developing Economies. [Conference Proceedings]

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Abstract

IT resources are indispensable in the management of Public Sector Organizations (PSOs) around the world. We investigate the factors that could leverage the IT resources in PSOs in developing economies. While research on ways to leverage IT resources in private sector organizations of developed countries is substantial, our understanding on ways to leverage the IT resources in the public sector in developing countries is limited. The current study aspires to address this gap in the literature by seeking to determine the key factors required to create process value from public sector IT investments in developing countries. We draw on the resource-centric theories to imply the nature of factors that could leverage the IT resources in the public sector. Employing an interpretive design, we identified three factors necessary for IT process value generation in the public sector. We discuss these factors and state their implications to theory and practice.

Item Type:	Conference Proceedings
Subjects:	H Social Sciences > H Social Sciences (General) T Technology > T Technology (General)
Divisions:	Faculty of Business and Economics (FBE) > School of Accounting and Finance
Depositing User:	Glen Finau
Date Deposited:	29 Oct 2015 06:16
Last Modified:	21 Sep 2016 04:32
URI:	http://repository.usp.ac.fj/id/eprint/8563

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