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A Synoptic Overview of the Principles and Processes of Customer Relationship Management in the Hotel Industry: Opportunities and Challenges

Stephenson, Marcus and Luck , D. (2009) A Synoptic Overview of the Principles and Processes of Customer Relationship Management in the Hotel Industry: Opportunities and Challenges. UNSPECIFIED.

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Item Type: Other
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculty of Business and Economics (FBE) > School of Tourism and Hospitality Management
Depositing User: Fulori Nainoca - Waqairagata
Date Deposited: 02 Feb 2016 23:44
Last Modified: 02 Feb 2016 23:44
URI: http://repository.usp.ac.fj/id/eprint/8710
UNSPECIFIED

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