Prasad, R.S. (2006) CRM: automated call centers. In: Effective E-CRM: Practices and Perspectives. ICFAI University Press, India, p. 200. ISBN 8131401723
Full text not available from this repository.| Item Type: | Book Chapter |
|---|---|
| Subjects: | H Social Sciences > HF Commerce |
| Divisions: | Faculty of Business and Economics (FBE) |
| Depositing User: | Ms Neha Harakh |
| Date Deposited: | 24 Mar 2006 04:56 |
| Last Modified: | 14 May 2012 04:20 |
| URI: | http://repository.usp.ac.fj/id/eprint/3734 |
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