Number of items: 19.
Other
Frodey, Carol A.
(2000)
Cheated feeling: Customers expect value for money.
UNSPECIFIED.
Frodey, Carol A.
(2000)
Frustration: Out of stock food items upset shoppers.
UNSPECIFIED.
Frodey, Carol A.
(2000)
A question of transparency: Consumer protection legislation needed?
UNSPECIFIED.
Frodey, Carol A.
(1999)
Goodies for Christmas: Some improvements still needed for shoppers.
UNSPECIFIED.
Frodey, Carol A.
(1999)
Watching the target market: Need for careful management to avoid disappointment.
UNSPECIFIED.
Frodey, Carol A.
(1999)
Bouquets and brickbats: Vaying service at the movies, bank, pharmacy and a restaurant.
UNSPECIFIED.
Frodey, Carol A.
(1999)
A case of distinctivness: Stock levels need to be carefully managed.
UNSPECIFIED.
Frodey, Carol A.
(1999)
Smelly problem: Poor hygiene plus poor service top complaints list.
UNSPECIFIED.
Frodey, Carol A.
(1999)
Banking on queues: Customers eagerly await an indication they are cared about and valued.
UNSPECIFIED.
Frodey, Carol A.
(1999)
Time out at the movies.
UNSPECIFIED.
Frodey, Carol A.
(1999)
Utility disconnection: Is it what we call customer care?
UNSPECIFIED.
Frodey, Carol A.
(1999)
Food for thought: Plus a few other wish list items for satisfying customers.
UNSPECIFIED.
Frodey, Carol A.
(1998)
Moments of truth in selling: Need for more training of customer contact staff highlighed.
Associated Media, Suva, Fiji .
Frodey, Carol A.
(1998)
Keep the customers happy: New rules of thumb emerging in the service industry.
Associated Media, Suva, Fiji .
Frodey, Carol A.
(1998)
Down at heel: Flawed customer relations give bad impression.
Associated Media, Suva, Fiji .
Frodey, Carol A.
(1998)
Me and my shadow: A selling technique that just annoys the customers.
Associated Media, Suva, Fiji .
Frodey, Carol A.
(1998)
Room for improvement: Even the smallest detail matters for long term success.
Associated Media, Suva, Fiji .
Frodey, Carol A.
(1998)
Exceeding customer expectations: Does Fiji have quality in service?
Associated Media, Suva, Fiji .
Frodey, Carol A.
(1998)
Cooking up a failure: Customer relationship begins after the sale.
Associated Media, Suva, Fiji .
This list was generated on Thu Apr 18 20:08:22 2024 +12.
