Pathak, Raghuvar D. and Belwal, R. and Singh, Gurmeet and Naz, Rafia and Zoubi, K.A. and Smith, R.F.I. (2012) Citizens’ perceptions of corruption and e-governance in Jordon, Ethiopia and Fiji- the need for a marketing approach. Electronic Government, An International Journal, 9 (3). pp. 309-332. ISSN 1740-7494
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Abstract
Abstract: The purpose of this research is to assess citizen’s perceptions of corruption and e-governance in Jordan, Ethiopia and Fiji. The research is based on
surveys using structured questionnaires and focus group interviews. Conclusions are derived from a mix of descriptive and inferential analysis. The survey covers a total of 1212 respondents using stratifi ed sampling. Findings reveal that public-sector corruption and demands for bribes are increasing in each country. Only a few people are aware of e-governance and feel that it can help in curbing corruption. The study proposes that to mitigate negative forces in the implementation of e-governance such as corruption, digital divide and urban bias, developing countries need to apply a marketing approach to e-governance services.
Keywords: e-governance; corruption; Jordan; Ethiopia; Fiji; citizen’s perception;public-sector marketing.
| Item Type: | Journal Article |
|---|---|
| Subjects: | H Social Sciences > H Social Sciences (General) |
| Divisions: | Faculty of Business and Economics (FBE) > School of Management and Public Administration |
| Depositing User: | Gurmeet Singh |
| Date Deposited: | 04 Jul 2012 07:26 |
| Last Modified: | 22 Oct 2024 10:32 |
| URI: | http://repository.usp.ac.fj/id/eprint/4880 |
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