Items where Author is "Afaq, Anam"

Journal Article

Afaq, Anam and Gaur, Loveleen and Singh, Gurmeet (2022) Social CRM: linking the dots of customer service and customer loyalty during COVID-19 in the hotel industry. International Journal of Contemporary Hospitality Management, NA . NA. ISSN 0959-6119

Afaq, Anam and Gaur, Loveleen and Singh, Gurmeet (2022) A trip down memory lane to travellers’ food experiences. British Food Journal, NA . NA. ISSN 0007-070X

Sharma, Shavneet and Singh, Gurmeet and Gaur, Loveleen and Afaq, Anam (2022) Exploring customer adoption of autonomous shopping systems. Telematics and Informatics, 73 . pp. 1-12. ISSN 0736-5853

Afaq, Anam and Gaur, Loveleen and Singh, Gurmeet and Dhir, Amandeep (2021) COVID-19: transforming air passengers’ behaviour and reshaping their expectations towards the airline industry. Tourism Recreation Research, TBC . pp. 1-9. ISSN 0250-8281

Gaur, Loveleen and Afaq, Anam and Solanki, Arun and Singh, Gurmeet and Sharma, Shavneet and Jhanjhi, N.Z. and My, Hoang T. and Le, Dac-Nhuong (2021) Capitalizing on big data and revolutionary 5G technology: extracting and visualizing ratings and reviews of global chain hotels. Computers & Electrical Engineering, 95 . NA. ISSN 0045-7906

Gaur, Loveleen and Afaq, Anam and Singh, Gurmeet and Dwivedi, Yogesh K. (2021) Role of artificial intelligence and robotics to foster the touchless travel during a pandemic: a review and research agenda. International Journal of Contemporary Hospitality Management, NA . NA. ISSN 0959-6119