Items where Author is "Gaur, Loveleen"

Conference Proceedings

Sahu, Garima and Gaur, Loveleen and Singh, Gurmeet (2023) Investigating the impact of personality tendencies and gratification aspects on OTT short video consumption: a case of YouTube shorts. [Conference Proceedings]

Afaq, Anam and Gaur, Loveleen and Singh, Gurmeet (2022) A Latent Dirichlet Allocation Technique for Opinion Mining of Online Reviews of Global Chain Hotels. [Conference Proceedings]

Journal Article

Chaudhary, Meenu and Gaur, Loveleen and Chakrabarti, Amlan and Singh, Gurmeet and Jones, Paul and Kraus, Sascha (2025) An integrated model to evaluate the transparency in predicting employee churn using explainable artificial intelligence. Journal of Innovation & Knowledge, 10 (3). NA. ISSN 2530-7614

Afaq, Anam and Gaur, Loveleen and Singh, Gurmeet and Erben, Michal and Ferraris, Alberto (2025) A critical insight into the intersection of sustainability and technology. International Journal of Contemporary Hospitality Management, 37 (1). pp. 239-259. ISSN 0959-6119

Sahu, Garima and Singh, Gurinder and Singh, Gurmeet and Gaur, Loveleen (2024) Exploring new dimensions in OTT consumption: an empirical study on perceived risks, descriptive norms and goal - directed behaviour. Asia Pacific Journal of Marketing and Logistics, NA . NA. ISSN 1355-5855

Afaq, Anam and Gaur, Loveleen and Singh, Gurmeet (2022) Social CRM: linking the dots of customer service and customer loyalty during COVID-19 in the hotel industry. International Journal of Contemporary Hospitality Management, NA . NA. ISSN 0959-6119

Afaq, Anam and Gaur, Loveleen and Singh, Gurmeet (2022) A trip down memory lane to travellers’ food experiences. British Food Journal, NA . NA. ISSN 0007-070X

Sharma, Shavneet and Singh, Gurmeet and Gaur, Loveleen and Afaq, Anam (2022) Exploring customer adoption of autonomous shopping systems. Telematics and Informatics, 73 . pp. 1-12. ISSN 0736-5853

Sharma, Shavneet and Singh, Gurmeet and Gaur, Loveleen and Sharma, Rashmini (2022) Does psychological distance and religiosity influence fraudulent customer behaviour? International Journal of Consumer Studies, NA . pp. 1-20. ISSN 1470-6423

Anshu, Kumari and Gaur, Loveleen and Singh, Gurmeet (2022) Impact of customer experience on attitude and repurchase intention in online grocery retailing: A moderation mechanism of value Co-creation. Journal of Retailing and Consumer Services, 64 (Number). pp. 1-13. ISSN 0969-6989

Afaq, Anam and Gaur, Loveleen and Singh, Gurmeet and Dhir, Amandeep (2021) COVID-19: transforming air passengers’ behaviour and reshaping their expectations towards the airline industry. Tourism Recreation Research, TBC . pp. 1-9. ISSN 0250-8281

Rana, Jyoti and Gaur, Loveleen and Singh, Gurmeet and Awan, Usama and Rasheed, Muhammad Imran (2021) Reinforcing customer journey through artificial intelligence: a review and research agenda. International Journal of Emerging Markets, TBC . pp. 1-21. ISSN 1746-8809

Gaur, Loveleen and Afaq, Anam and Solanki, Arun and Singh, Gurmeet and Sharma, Shavneet and Jhanjhi, N.Z. and My, Hoang T. and Le, Dac-Nhuong (2021) Capitalizing on big data and revolutionary 5G technology: extracting and visualizing ratings and reviews of global chain hotels. Computers & Electrical Engineering, 95 . NA. ISSN 0045-7906

Anshu, Kumari and Gaur, Loveleen and Singh, Gurmeet (2021) Co-creation: Interface for Online Affective Experience and Repurchase Intention. International Journal of Business and Economics, 20 (2). pp. 161-185. ISSN 1607-0704

Sahu, Garima and Gaur, Loveleen and Singh, Gurmeet (2021) Applying niche and gratification theory approach to examine the users’ indulgence towards over-the-top platforms and conventional TV. Telematics and Informatics, 65 . pp. 1-13. ISSN 0736-5853

Gaur, Loveleen and Afaq, Anam and Singh, Gurmeet and Dwivedi, Yogesh K. (2021) Role of artificial intelligence and robotics to foster the touchless travel during a pandemic: a review and research agenda. International Journal of Contemporary Hospitality Management, NA . NA. ISSN 0959-6119

Gaur, Loveleen and Singh, Gurmeet and Solanki, Arun and Jhanjhi, Noor Z. and Bhatia, Ujwal and Sharma, Shavneet and Verma, Sahil and Kavita, - and Petrović, Nataša and Muhammad, Fazal I. and Kim, Wonjoon (2021) Disposition of youth in predicting sustainable development goals using the Neuro - fuzzy and random forest algorithms. Human-Centric Computing and Information Sciences, 11 . NA. ISSN 2192-1962