Items where Author is "Prasad, R.S."

Book Chapter

Prasad, R.S. (2006) CRM: automated call centers. In: Effective E-CRM: Practices and Perspectives. ICFAI University Press, India, p. 200. ISBN 8131401723

Prasad, R.S. (2006) CRM: sales force automation. In: Effective E-CRM: Practices and Perspectives. ICFAI University Press, India, p. 200. ISBN 8131401723

Prasad, R.S. (2006) Future marketing. In: Effective E-CRM: Practices and Perspectives. ICFAI University Press, India, p. 200. ISBN 8131401723, 9788131401729

Prasad, R.S. (2006) Strategies to overcome internet frauds in e-business. In: E-Business - Emerging Models, Strategies and Practices. ICFAI University Press, India. ISBN 8178817322

Prasad, R.S. (2006) The value proposition and CRM. In: Effective E-CRM: Practices and Perspectives. ICFAI University Press, India, p. 200. ISBN 8131401723

Journal Article

Prasad, R.S. and Pathak, Raghuvar D. and Agarwal, K.N. (2006) Bridging the digital divide: Indian experience and lessons for developing countries. Global Digital Business Review, 1 (1). pp. 133-139. ISSN 1931-8146

Pathak, Raghuvar D. and Prasad, R.S. and Agarwal, K.N. (2006) India - bridging digital divide with innovation. Comparative Democratic Studies, 1 (2). pp. 60-77. ISSN NA