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Items where Author is "Slack, Neale J." |
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Group by: Item Type | No Grouping Number of items: 22. Singh, Gurmeet and Slack, Neale J. and Sharma, Shavneet (2025) Influence of supermarket self - checkout service quality, customer vulnerability, and risk perception during emerging pandemics on Australian customer behaviour. The TQM Journal, NA (NA). NA. ISSN 1754-2731 Singh, Gurmeet and Slack, Neale J. (2023) Public sector reform in Pacific Small Island Developing States (SIDS). In: Handbook of Public Administration Reform. Edward Elgar Publishing Limited, 15 Lansdown Road Cheltenham Glos GL50 2JA UK, pp. 330-350. ISBN 9781800376731 Sharma, Shavneet and Devi, Kritika and Naidu, Samantha and Sharma, Tuma and Singh, Gurmeet and Slack, Neale J. (2023) From brick and mortar to click and order: consumers' online food delivery service perceptions post - pandemic. British Food Journal, NA . NA. ISSN 0007-070X Singh, Gurmeet and Slack, Neale J. and Sharma, Shavneet and Dhir, Amandeep (2023) Stockpiling intentions and customer well - being during the COVID-19 pandemic. Journal of Consumer Affairs, NA . pp. 1-27. ISSN 1745-6606 Slack, Neale J. and Sharma, Shavneet and Cúg, Juraj and Singh, Gurmeet (2022) Factors forming consumer willingness to pay a premium for free - range eggs. British Food Journal, NA . TBC-TBC. ISSN 0007-070X Sharma, Shavneet and Slack, Neale J. and Devi, Kritika and Greig, Tuma and Naidu, Samantha (2021) Exploring gamers' crowdsourcing engagement in Pokémon Go communities. The TQM Journal, TBC . TBC-TBC. ISSN 1754-2731 Slack, Neale J. and Sharma, Shavneet and Aiyub, Asheefa Shaheen and Singh, Gurmeet (2021) Working from home in the Australian public sector before, during and post-COVID-19. In: Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer Nature, Switzerland. ISBN 978-3-319-31816-5 Singh, Gurmeet and Slack, Neale J. and Sharma, Shavneet and Aiyub, Asheefa Shaheen and Ferraris, Alberto (2021) Antecedents and consequences of fast - food restaurant customers’ perception of price fairness. British Food Journal, TBC . NA. ISSN 0007-070X Singh, Gurmeet and Slack, Neale J. and Sharma, Shavneet (2021) Politics – Administration Dichotomy: Insight from a Developing Country. In: Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer Nature, Switzerland. ISBN 978-3-319-31816-5 Singh, Gurmeet and Slack, Neale J. and Sharma, Shavneet (2021) Merit-Based Pay in the Public Sector: Unwillingness to Abandon the Concept. In: Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer Nature, Switzerland, TBC. ISBN 978-3-319-31816-5 Singh, Gurmeet and Slack, Neale J. and Sharma, Shavneet and Mudaliar, Karishma and Narayan, Suman and Kaur, Rajni and Sharma, Keshmi Upasna (2021) Antecedents involved in developing fast-food restaurant customer loyalty. The TQM Journal, TBC . pp. 1-17. ISSN 1754-2731 Slack, Neale J. and Singh, Gurmeet and Ali, Jazbeen and Lata, Reshma and Mudaliar, Karishma and Swamy, Yogita (2020) Influence of fast-food restaurant service quality and its dimensions on customer perceived value, satisfaction and behavioural intentions. British Food Journal, TBC . TBC. ISSN 0007-070X Singh, Gurmeet and Slack, Neale J. (2020) New Public Management and Customer Perceptions of Service Quality – A Mixed-Methods Study. International Journal of Public Administration . pp. 1-15. ISSN 0190-0692 Slack, Neale J. and Singh, Gurmeet and Sharma, Shavneet (2020) The effect of supermarket service quality dimensions and customer satisfaction on customer loyalty and disloyalty dimensions. International Journal of Quality and Service Sciences, 12 (3). pp. 297-318. ISSN 1756-669X Slack, Neale J. and Narayan, Jashwini J. and Singh, Gurmeet and Sharma, Shavneet (2020) New Public Management: Appropriateness, Preconditions,Challenges and Opportunities in Developing Countries. In: Global Encyclopaedia of Public Administration, Public Policy and Governance. Springer Nature, Switzerland, TBC. ISBN 978-3-319-31816-5 Slack, Neale J. and Narayan, Jashwini J. and Singh, Gurmeet and Sharma, Shavneet (2020) Public Sector Strategic Planning Facilitation: Developing Country Perspective. In: Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer Nature, Switzerland, TBC. ISBN 978-3-319-31816-5 Slack, Neale J. and Singh, Gurmeet and Sharma, Shavneet (2020) Impact of perceived value on the satisfaction of supermarket customers: developing country perspective. International Journal of Retail & Distribution Management, 48 (11). pp. 1235-1254. ISSN 0959-0552 Slack, Neale J. and Singh, Gurmeet (2020) The effect of service quality on customer satisfaction and loyalty and the mediating role of customer satisfaction: supermarkets in Fiji. The TQM Journal, 32 (3). pp. 543-558. ISSN 1754-2731 Slack, Neale J. and Singh, Gurmeet and Narayan, Jashwini J. and Sharma, Shavneet (2019) Servant leadership in the public sector: employee perspective. Public Organization Review, NA . pp. 1-16. ISSN 1566-7170 Slack, Neale J. and Singh, Gurmeet (2017) Diagnosis of Organizational Culture in Public Sector Undertakings Undergoing Reforms. Public Organization Review: A Global Journal, TBC . pp. 1-22. ISSN 1566-7170 Slack, Neale J. and Singh, Gurmeet (2016) An insight into public sector readiness for change – the Fiji experience. Journal of Pacific Studies, 36 (2). pp. 41-66. ISSN 1011-3029 Slack, Neale J. and Singh, Gurmeet (2015) Public Sector Reforms and Service Quality Issues from the Perspective of the Small Island Developing States in Pacific: A Case of Fiji. International Journal of Public Administration, 38 (10). pp. 712-723. ISSN 0190-0692 |