Items where Division is "Faculty of Business and Economics (FBE)" and Year is 2006

Book Chapter

Prasad, R.S. (2006) CRM: automated call centers. In: Effective E-CRM: Practices and Perspectives. ICFAI University Press, India, p. 200. ISBN 8131401723

Prasad, R.S. (2006) CRM: sales force automation. In: Effective E-CRM: Practices and Perspectives. ICFAI University Press, India, p. 200. ISBN 8131401723

Prasad, R.S. (2006) Future marketing. In: Effective E-CRM: Practices and Perspectives. ICFAI University Press, India, p. 200. ISBN 8131401723, 9788131401729

Prasad, R.S. (2006) Strategies to overcome internet frauds in e-business. In: E-Business - Emerging Models, Strategies and Practices. ICFAI University Press, India. ISBN 8178817322

Prasad, R.S. (2006) The value proposition and CRM. In: Effective E-CRM: Practices and Perspectives. ICFAI University Press, India, p. 200. ISBN 8131401723