Items where Division is "Graduate School of Business" and Year is 2020

Sharma, Rashmini and Singh, Gurmeet and Sharma, Shavneet (2020) Modelling internet banking adoption in Fiji: A developing country perspective. International Journal of Information Management, 53 . p. 102116. ISSN 0268-4012

Sharma, Shavneet and Singh, Gurmeet and Aiyub, Asheefa Shaheen (2020) Use of Social Networking Sites by SMEs to Engage With Their Customers: A Developing Country Perspective. Journal of Internet Commerce, 19 (1). pp. 1-20. ISSN 1533-2861

Sharma, Shavneet and Singh, Gurmeet and Pratt, Stephen (2020) Does consumers' intention to purchase travel online differ across generations? Empirical evidence from Australia. Australasian Journal of Information Systems, 24 . TBC-TBC. ISSN 1449-8618

Singh, Gurmeet and Slack, Neale J. (2020) New Public Management and Customer Perceptions of Service Quality – A Mixed-Methods Study. International Journal of Public Administration . pp. 1-15. ISSN 0190-0692

Slack, Neale J. and Singh, Gurmeet (2020) The effect of service quality on customer satisfaction and loyalty and the mediating role of customer satisfaction: supermarkets in Fiji. The TQM Journal, 32 (3). pp. 543-558. ISSN 1754-2731

Slack, Neale J. and Singh, Gurmeet and Ali, Jazbeen and Lata, Reshma and Mudaliar, Karishma and Swamy, Yogita (2020) Influence of fast-food restaurant service quality and its dimensions on customer perceived value, satisfaction and behavioural intentions. British Food Journal, TBC . TBC. ISSN 0007-070X

Slack, Neale J. and Singh, Gurmeet and Sharma, Shavneet (2020) Impact of perceived value on the satisfaction of supermarket customers: developing country perspective. International Journal of Retail & Distribution Management, 48 (11). pp. 1235-1254. ISSN 0959-0552