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Student Satisfaction with Hotel Management Internship in the multi - cultural context of the University of the South Pacific

Sharma, Karishma and Gibson, Dawn and Bennion, Ella and Hoerder, Hupfeld (2021) Student Satisfaction with Hotel Management Internship in the multi - cultural context of the University of the South Pacific. In: Practical Learning in Hospitality Education. University of Queensland, St Lucia, Qld, Eastern, pp. 188-200. ISBN 978-1-74272-351-8

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    Abstract

    Many international hospitality organisations interact and effectively work with people from different cultural backgrounds. The issue of cultural awareness, sensitivity, and understanding of cultural differences has created unusual challenges for interns to work effectively in a multi-cultural workplace and deliver quality services to an international tourism market. This qualitative study of student reflections and staff facilitation of internships will determine the factors that contribute to student satisfaction with their working and learning experiences. The proposed research will be of value and have practical implications for both academics who wish to further study student internship satisfaction, sponsors and industry professionals as this research will serve as a framework for a successful internship experience for future hospitality practitioners.

    Item Type: Book Chapter
    Subjects: H Social Sciences > H Social Sciences (General)
    L Education > L Education (General)
    Divisions: Faculty of Business and Economics (FBE) > School of Tourism and Hospitality Management
    Depositing User: Dawn Gibson
    Date Deposited: 29 Jun 2021 14:52
    Last Modified: 29 Jun 2021 14:52
    URI: http://repository.usp.ac.fj/id/eprint/12814
    UNSPECIFIED

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