Ethnic perceptions towards diversity management in the public sector

Ali, Inayah and Narayan, Jashwini J. and Appana, Subhash (2025) Ethnic perceptions towards diversity management in the public sector. International Journal of Entrepreneurship and Management Practices, 8 (29). pp. 59-73. ISSN 2600-8750

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Abstract

The purpose of this paper is to explore the ethnic-based perceptions of the two main ethnic groups of employees on the impact of diversity management (DM) on their work outcomes in a developing country’s public sector organizations. The difference in their cultural orientation, influences their experiences with DM. In this empirical study, a quantitative method of survey was adopted. A
total of 114 survey responses from public employees were analysed using structural equation modelling. Findings indicate that DM has a positive impact on both the ethnicities work outcomes of affective commitment, organizational commitment, job satisfaction, work group performance and inclusive organizational culture. However, the individualist Indo-Fijian (non�indigenous) employees perceive higher levels of inclusive organizational
culture compared to collectivist ITaukei (Indigenous) employees who report lower levels of organizational commitment and higher levels of job satisfaction. The impact of their cultural orientation on their work outcomes is
discussed in this report. This study is unique in the subject country. It identifies the deep-rooted socio-cultural orientation of both ethnicities and provides
perspectives from this lens on DM and their work outcomes. Practical implications for HR practitioners and policy makers to improve DM strategies is discussed.

Item Type:	Journal Article
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	School of Business and Management (SBM)
Depositing User:	Jashwini Narayan
Date Deposited:	03 Jun 2025 02:40
Last Modified:	03 Jun 2025 02:40
URI:	https://repository.usp.ac.fj/id/eprint/14881

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