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Banking on queues: Customers eagerly await an indication they are cared about and valued

Frodey, Carol A. (1999) Banking on queues: Customers eagerly await an indication they are cared about and valued. UNSPECIFIED.

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Item Type: Other
Subjects: H Social Sciences > HG Finance
H Social Sciences > HM Sociology
Divisions: Faculty of Business and Economics (FBE) > Graduate School of Business
Depositing User: Generic Account
Date Deposited: 02 Oct 2013 22:34
Last Modified: 02 Oct 2013 22:34
URI: https://repository.usp.ac.fj/id/eprint/6665

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